I'm sorry for the more strongly worded post than I normally type

I just wanted to try to get the attention of someone who matters, such as yourself. I wasn't aware until now that something was going on like that (not that it is any of my business, of course). Anyways, crossing fingers and hoping.
I'm glad to help! I've been doing systems admin since the late 80s, and ran a performance lab for a number of years. I'll PM with particulars right now, and if you agree with giving me access, I can look at it some this evening. Definitely over the weekend. It would be fun to put on my problem solving hat.
I've been dealing with difficult family stuff myself, but it has stabilized finally, and my Mom is in a better mental state. Duke4.net and the folks that hang here have been a way to escape things for a good while now.
Thanks again for what you and Terminx and everybody else involved - especially the recent mappers - do.
PM inbound!